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Available Payment Methods

We accept Crypto, credit/debit cards and PayPal.
Can I Change my Current Plan?

Upgrades or downgrades are not available during an active subscription. You will need to wait...
Cancelling a Subscription

1. Go to https://nova.cfplatform.xyz 2. Enter your registered email and password, then select...
Do You Store Credit Cards?

At ClearFront we do not store any card details.
How do I Renew My Subscription?

Important: These instructions apply only to users with an active invoice who intend to pay before...
My Invoice is Overdue and I Want to Renew

If your invoice is overdue, it has likely been cancelled along with your previous subscription....
Payment Error

You will get an error when paying if our security system detects something unusual with your...
Recurring Payments

Our system is not setup for recurring payments, so you will never be charged by ClearFront...
Refund Policy Nova Platform

Before asking for a refund, did you try to talk to customer support? Our customer support may be...
What Can I Do If I Haven't Received my Verification Email

First check that you've entered your Email address correctly. If you entered the wrong address...
What Happens if I Don't Pay The Invoice?

If the invoice is not paid, both the invoice and your subscription will be cancelled. You will...
Where Can I See My Subscription Expiration Date?

Go to https://nova.cfplatform.xyz/     2. Sign in into your account by entering your...
Why We Can Only Assist Customers Who Contact Us from Their Registered Email

For your security and privacy, our support team can only assist customers who contact us from...
Will I Get a Reminder Before my Subscription Expires?

Yes. You will receive an invoice via your registered email address 7 days before your...